Can you take away my old garage door?
Yes. We will dismantle your old door and recycle what we can before disposing of the remaining parts.
How long will a new installation take?
Quality is very important to us – so no installation is ever rushed. Depending on the type of door being installed, the process can take from several hours up to a full day. A more accurate time frame will be given by our engineers when they perform your survey.
How long can you guarantee my new door for?
We offer a 2-year labour warranty with all our installations. New doors are also backed up with a manufacturer’s warranty (usually 10 years).
Will my new door need serviced?
Some garage door components are maintenance free, whilst other parts need to be maintained. Our servicing team can assist you with this or you may choose to do it yourself – a detailed information sheet on how to care for your door is included with every installation.
I am unsure as to which type of garage door I require. Can you offer any advice?
Don’t worry, our helpful and knowledgeable team are here to guide you through the process of selecting a door tailored to meet your style and affordability needs.
What kind of doors do you repair?
We are able to fix all makes and types of garage door. Our repair team always carry a range of spare parts to offer you a fast and convenient service.
Do you charge a call-out fee?
At Elite Garage Doors Kent, we NEVER charge a call-out fee. Once our engineers have diagnosed the fault, a detailed breakdown of prices is discussed before any work commences.
Do you offer any warranties on repairs?
All our repairs come with a 2-year warranty on all new parts fitted, giving you peace of mind.
I need my garage door repaired but I’m not home until after 5pm. Can you work outside normal hours?
Absolutely. We understand that life can get busy, that’s why Elite Garage Doors Kent offer complete working flexibility on evenings, holidays, and weekends to suit your needs.
My garage door has broken, leaving my garage insecure. Can you help?
Yes. We understand that a broken garage door is not only frustrating but can leave your valuables vulnerable to theft or may even lock your vehicle inside. We offer a same-day emergency repair service to help you in these difficult situations.
